Last updated: September 14, 2026
About These Terms
These terms cover your use of this website and any enquiry you send through it. They are operated by Superior Emergency Restoration LLC, McKinney, Texas.
They do not set the terms of restoration work itself. If you engage us for a job, that work is governed by the written authorisation and scope you sign for it, which takes precedence over anything on this website.
Using This Website
You may use this site to learn about our services and to contact us. Please do not use it to submit false information, to send automated or bulk enquiries, or in any way that interferes with the site working for other people.
Submitting an Enquiry
Sending a request through this website does not create a contract for work and does not, by itself, book a job. It starts a conversation. Any work follows a written scope agreed between us after we have assessed the property.
Please give accurate contact details and an honest description of the situation — we scope and dispatch based on what you tell us.
Text Messages
Where you consent on the request form, we may send you text messages about your enquiry or your job. Reply STOP to opt out at any time. Message and data rates may apply. Consent is not a condition of receiving service.
Information on This Site
The content here describes our services in general terms and is not advice about your specific property. Restoration decisions depend on inspecting the actual damage — what is written here cannot substitute for that.
Nothing on this website is medical, legal, or insurance advice. Where a page mentions insurance, it describes our documentation practice only. Whether your policy responds to a loss, and what it pays, is a matter between you and your carrier.
Response Times
We answer the phone 24 hours a day and aim to be on site quickly. Actual response depends on conditions, distance, and demand at the time, particularly during widespread weather events when many properties are affected at once. Nothing here guarantees a specific arrival time.
Third-Party Links
Where this site links to another organisation, we do not control that site and are not responsible for its content.
Changes
We may update these terms. The version published on this page at the time you use the site is the one that applies.
Contact
Questions about these terms: superiorrestorationems@gmail.com, or (972) 810-1411.