ResidentialCommercial
Water Damage Restoration
Extraction, structural drying, and moisture documentation after burst pipes, appliance leaks, and flooding.
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Locally owned in McKinney · Serving all of Dallas–Fort Worth
#1 Water, Fire & MoldDamage Restoration Companyin Dallas, TX
Water · Fire · Mold · Biohazard · Remodeling
- Answering 24/7, every day of the year
- Typically on site within the hour
- IICRC-certified technicians
- Free on-site estimates
Request Service
Requests sent through this form are returned within one business day. For active damage, calling is always fastest.
Currently experiencing an emergency? Call (972) 810-1411 now for immediate assistance.
Damage happening right now?
A real person answers and can dispatch a crew on this call — typically on site within the hour.
Who we are
The Dallas–Fort Worth Crew That Handles Water, Fire, and Mold Damage Start to Finish
Superior Emergency Restoration is a family-run restoration company based in McKinney. We handle water, fire, mold, and biohazard damage for homes and businesses across the Dallas–Fort Worth metroplex, and we rebuild what the damage took out.
Owner Benjamin Gurau built this company on a simple idea: treat every customer like family, not like a job number. That means we tell you what we actually find, we document everything for your insurance, and we don't disappear between the dry-out and the repair. One crew, start to finish.
- One crew, start to finish
- Insurance-ready documentation
- Local crews in Collin County
- 10+ years of experience
What we do
What we restore
Whatever the damage, the first hours matter most. Here's where we work.
ResidentialCommercial
Fire Damage Restoration
Smoke and soot cleanup, odor removal, and full recovery after a fire — first response through rebuild.
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ResidentialCommercial
Mold Remediation
Containment, safe removal, inspection, and testing with clear documentation at every step.
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ResidentialCommercial
Biohazard & Specialty Cleanup
Discreet, compliant cleanup handled with care when a property needs more than standard restoration.
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ResidentialCommercial
Remodeling
Bathrooms, kitchens, and flooring. The crew that dried your property is the crew that rebuilds it.
Learn MoreMany restoration companies
What property owners often run into
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Calls go to an answering service
Emergency messages can sit in a queue until the next business day.
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Crews drive in from out of area
"Fast response" depends on who happens to be nearby that day.
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Handoffs between vendors
Mitigation, cleanup, and rebuild become three separate jobs with three schedules.
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You assemble the claim yourself
Photos, readings, and scope notes are left for the homeowner to piece together.
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Superior Emergency Restoration
Why homeowners in DFW call us back
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We answer the phone
Not an answering service, not a callback queue — someone who can dispatch a crew.
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We're local
Our crews live in Collin County, so 'within the hour' is a normal drive, not a promise we hope to keep.
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We handle the whole loss
Mitigation and rebuild under one roof means one point of contact and no gap where your project stalls.
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We document for your claim
Photos, moisture logs, and scope notes your adjuster can work from.
How it works
How a restoration job actually goes
One call, one crew, start to finish. Here is what happens after you reach us.
You call, we answer
A real person picks up, any hour. We get the essentials, walk you through what to do right now to stay safe, and dispatch a crew.
We stop the damage and dry it out
We find the source, contain the spread, and handle extraction, drying, soot cleanup, or mold containment — documenting the loss with photos and moisture readings your insurer will need.
We put your property back
Flooring, drywall, cabinets, paint. The same crew that dried it rebuilds it, so nothing gets lost in a handoff.
What our customers say
What our customers say
Most of our work comes from referrals and repeat customers. Here's what they've said about working with us.
Where we work
Where we work
We are based in McKinney and serve 50 cities across Collin, Dallas, Denton, Tarrant, Rockwall, and Johnson counties. Find your city below, or call and we will tell you straight whether we can get to you.
Dallas County
Denton County
Tarrant County
Rockwall County
Johnson County
Shaded service area — Dallas–Fort Worth metroplex
Common questions
Questions we get asked most
Still have questions? We're answering 24/7.
Are you really available 24/7?
Yes. A real person answers, any hour, any day of the year. Call (972) 810-1411 and we can start dispatch on that call.
How fast can you get to my property?
Our crews are based in Collin County and typically reach properties across the Dallas–Fort Worth metroplex within the hour. Call and we can usually give you an arrival window on the phone.
Do you work with my insurance company?
We document the loss thoroughly — photos, moisture readings, and scope notes — so your adjuster has what they need. Coverage decisions are always between you and your carrier.
Do you rebuild, or just clean up?
Both. The same crew that dries and cleans your property handles flooring, drywall, cabinets, and paint. No handoff, no second contractor.
What does an estimate cost?
Nothing. On-site estimates are free, and we give you the scope in writing before any work starts.